Refund policy

Last updated: August 18, 2026

Note to store owner: the terms below use placeholders because no return/refund rules have been configured yet. Replace every bracketed placeholder with your actual policy before this page goes live to customers.

Returns

We want you to be happy with your purchase. If you are not satisfied, you may be eligible to return your item(s) within [RETURN WINDOW — e.g. 30 days] of delivery, subject to the conditions below.

Eligibility

To be eligible for a return, items must be [ELIGIBILITY CONDITIONS — e.g. unused, in original packaging, with proof of purchase]. The following items may not be eligible for return: [EXCLUSIONS, IF ANY — e.g. final sale items, perishable goods].

Return Shipping

[WHO PAYS RETURN SHIPPING — e.g. the customer is responsible for return shipping costs, or we provide a prepaid label].

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us at vladmokijcuk14@gmail.com within [TIMEFRAME — e.g. 7 days] of delivery with your order number and photos of the issue, and we will [DAMAGED-ITEM PROCEDURE — e.g. arrange a replacement or refund at no additional cost].

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within [REFUND TIMING — e.g. 5-10 business days].